Reputation playbooks for SMBs
Practical guides on reviews, AI search, and local SEO from the RevioReputation team.
How a UK dental practice should reply to Google reviews without breaking patient confidentiality (2026)
The NHS website no longer takes reviews, so patients judge a practice on Google. What GDC Standards allow in a public reply, why not to use the patient's name, three safe replies, and how to ask for reviews under the DMCC Act.
How to cancel a Birdeye subscription in 2026: the 90-day notice, the auto-renewal and a checklist that keeps you out of another year
Birdeye's Terms renew your contract for the same term unless you send written notice at least 90 days before the renewal date. What the Terms say, where to send the notice, the calendar math, what happens to your reviews, and a checklist you can follow today.
Trustpilot Business pricing in the UK, 2026: Free, Starter from £119 and Plus from £289 a month, and what a small business actually pays
Trustpilot Business pricing on the UK page, read 18 October 2026: Free with 50 invitations a month, Starter from £119 and Plus from £289 a month per domain, billed annually on a 12-month contract, Premium and Enterprise on quote. A year's cost and when Google reviews matter more.
Elfsight pricing in 2026: what the Google Reviews widget costs on Free, Basic, Pro and Premium, and what the views limit means
Elfsight pricing read on 18 October 2026: Free with 200 views and Elfsight branding, Basic $5, Pro $10, Premium $20 a month billed yearly ($6, $12, $24 monthly), plus the All Apps Pack. The yearly bill per plan, how views work, and who it suits.
We read the Google ratings of 1,221 hotels and restaurants in Madrid, Barcelona, Lisbon and Porto. The chains come out worst
649 hotels, restaurants and fast-food places in Madrid and Barcelona, as Google shows them. 64% of fast-food chain branches sit at 4.0 or below, against 20% of independents. 20 of 21 McDonald's branches are at 4.0 or below.
Reputation.com pricing in 2026: $80, $115 or $150 per location a month, and what a 1, 3 or 10-location business actually pays
Reputation.com now publishes its prices: Rep Core at $80 per location a month, Core + Pulse at $115, Core + Surveys at $150, Enterprise on quote. What each plan includes, the yearly bill at 1, 3, 10 and 50 locations, what the pricing page leaves out, and who it is built for.
We checked the Google ratings of 1,353 hotels and B&Bs in 14 UK seaside towns. Here is what it takes to climb from 4.0
We read the Google rating of 1,353 hotels and B&Bs in 14 UK seaside towns. In Brighton half sit at 4.0 or below, in Torquay one in five. How many five-star reviews it takes to climb, and the legal way to ask for them.
Fake reviews became illegal in the UK on 6 April 2025. Here is what a garage, salon or restaurant has to change about asking for them
The DMCC Act put fake and undisclosed incentivised reviews on the UK banned list, with fines of up to 10% of turnover and the CMA enforcing directly. Most small firms have never read it. The habits it bans are common, and the legal way to ask is simpler than the old way.
How to get a fake Google review removed in the EU: the two routes, and the one most owners never use
Google's own report button works for spam and profanity. For a review that is simply false, EU businesses have a second route under the Digital Services Act, with a legal duty on Google to act. Here is how to write a notice that gets read, and what to do while you wait.
Google reviews widget on an EU website: what GDPR actually asks of you
Showing Google reviews on your own site is legal in the EU. The trouble is in the plumbing: many widgets send every visitor's IP address to Google before the cookie banner is answered. Here is how to check yours in two minutes, and what to change.
The Holiday-Season Review Plan: 8 Weeks to Enter January With the Rating You Want
December brings the year's busiest six weeks to restaurants, hotels and salons — and the most reviews. What you collect from mid-October to New Year is the rating you carry through the quiet months. A week-by-week plan, with the EU legal lines that matter.