Posts tagged #qr-code
4 posts
How a UK dental practice should reply to Google reviews without breaking patient confidentiality (2026)
The NHS website no longer takes reviews, so patients judge a practice on Google. What GDC Standards allow in a public reply, why not to use the patient's name, three safe replies, and how to ask for reviews under the DMCC Act.
We checked the Google ratings of 1,353 hotels and B&Bs in 14 UK seaside towns. Here is what it takes to climb from 4.0
We read the Google rating of 1,353 hotels and B&Bs in 14 UK seaside towns. In Brighton half sit at 4.0 or below, in Torquay one in five. How many five-star reviews it takes to climb, and the legal way to ask for them.
Fake reviews became illegal in the UK on 6 April 2025. Here is what a garage, salon or restaurant has to change about asking for them
The DMCC Act put fake and undisclosed incentivised reviews on the UK banned list, with fines of up to 10% of turnover and the CMA enforcing directly. Most small firms have never read it. The habits it bans are common, and the legal way to ask is simpler than the old way.
The Review Loop: QR Code In, Widget Out — How Small Businesses Compound Their Google Rating
A QR code collects reviews at the one moment guests will write them; a widget puts those reviews where the next customer decides. Run both and each feeds the other. Here is the loop, the placements, the code, and the two mistakes that quietly break it.